Terms & Conditions
1. Introduction
Welcome to prcrafts.in, a website providing services across India, delivering incredible gifts and cards to your doorstep. All products, services, and information displayed on prcrafts.in are offered for your consideration, subject to the terms and conditions outlined below.
prcrafts.in reserves the right to accept or reject your order and will inform you by email or message regarding the confirmation of your order. After verifying your contact details, we will process your order.
Please note that there may be slight variations between the products or experiences and the pictures or videos shown. We will, however, do our best to ensure they closely match the photographs and descriptions provided.
Product specifications (weight, size, color, etc.) mentioned with product photos are approximate. Variations may occur between the pictures and the actual products. prcrafts.in, at its discretion, may deliver a similar or alternate product due to circumstances beyond its control.
To provide our customers with the most current information, prcrafts.in may periodically make changes to the content and products or experiences described on this site. Prices and availability of items are subject to change without notice. Any prices used on this site may not reflect the actual selling prices in your area. We reserve the right to limit sales, including prohibiting sales to resellers.
If there is an error in pricing or product information and your order has not been dispatched, it will not be processed, and we reserve the right to cancel the order and notify you by email, message, or call.
2. Refund Policy
Cancellation by prcrafts.in :
We reserve the right to cancel orders for any reason. This includes limitations on quantities available for purchase, errors in product or pricing information, or other unforeseen circumstances. We may require additional information before accepting your order and will contact you if your order is canceled or if further information is needed.
For perishable items, delivery is attempted only once. If the address is incorrect or the recipient is unavailable, we cannot redeliver, and no refunds are possible.
Cancellation by the customer:
If you cancel your order after work has begun or after it has been dispatched/delivered, no refunds will be provided as the product will be unusable. To cancel your order, please call or WhatsApp us at +91 9016662980. Since our products are personalized for special occasions, we start working on them within a few hours of receiving your order.
3. Change of Billing/Shipping Details
If you provide incorrect mobile numbers or shipping/billing details, you must call or WhatsApp us at +91 9016662980. We can only make corrections if you provide the updated details before the product is dispatched.
4. Picture/Photograph Validation
Customers must provide HD quality pictures/photographs for product customization to avoid any distortion or issues. Please read the instructions in the product description before uploading your pictures/photographs. PR Crafts will not be responsible for any distortion/issues if the pictures provided are not compliant with the instructions. We cannot notify you of such issues, so ensure all uploaded pictures/photographs meet the requirements. Photo collages or mosaics are not accepted.
5. Message/Text Validation
If you do not provide the required message/text for gift/product customization, the product will be delivered without it. We are not liable to remind you. Ensure the message/text is accurate, as it will be printed/engraved as provided.
6. Legal Terms
PR Crafts (www.prcrafts.in) provides services across India, delivering incredible gifts and cards to your doorstep. It is a prominent website engaged in providing handmade gifts to customers globally.
7. Privacy
Pictures or photographs shared for order customization via our official WhatsApp or email will remain private and be deleted once your order is successfully delivered. All personal details you provide will be kept secure and will not be shared without your consent. Your data will only be used by our staff to process your order properly. We will not send promotional emails or SMS without your consent.
8. Agreement and Confirmation
If you provide incomplete delivery information (e.g., wrong name or address), additional delivery charges will apply if the parcel is returned to us and you request redelivery. prcrafts.in reserves the right to verify the information and details you provide. If the information is incorrect, we reserve the right to reject your request.
For damage claims, please record a short video during the unboxing of the parcel and send it to our official WhatsApp number (+91 9016662980).